Thank you. Details required : characters remaining Cancel Submit. Was this reply helpful? Yes No. Sorry this didn't help. Since installation getting stuck, uninstall Office by running Fix it from the article given in the previous post then s tart the computer in a Clean boot state and try to reinstall Office.
You may refer to the link below for instructions how to start the computer in a clean boot state. Note: Ensure to restart the computer in normal mode after this troubleshooting process. Keep us posted on the status and we will be glad to offer our assistance. Choose where you want to search below Search Search the Community.
Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. It gets hung up at Step 2. Please advise. Thank you. How are you trying to uni nstall Office from the computer? Do you receive any error message when the uninstallation hangs as step 2?
You may uninstall Office using the fix it tool from the article below this will remove all the installed components of Office from the computer. Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.
Expand this section if you're not sure which installation type you have. Open an Office app to check your installation type Note: If you can't open an app to check your installation type, try the more common Click-to-Run or MSI uninstall steps first.
Open the Control Panel. Windows 10 In the search box on the task bar, type control panel , then select Control Panel. Windows 8. Option 2 - Completely uninstall Office with the uninstall support tool. Select the button below to download the Office uninstall support tool. Download Follow the steps to open the download according to your browser, and when you're prompted in the Application Install window, select Install , and then I agree for the Microsoft Services Agreement.
This takes a few minutes. Once it's done, a new command prompt appears. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Please log in with your username or email to continue. No account yet? Create an account. Popular Categories. All Categories.
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After you complete the steps, the set of Office apps available with your Microsoft subscription will no longer be available on the computer. Microsoft Office should be completely gone from Windows 10, and now you can move on or reinstall Office from your Office online account or manually use the standalone installation for Office You cannot uninstall individual apps anymore, such as Word or Excel, using Microsoft Office However, you can still remove individual apps when you purchase the standalone version of the suite.
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I have the same question Report abuse. Details required :. Cancel Submit. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on March 8, Well on the bright side, the uninstallation worked! So I tried to use office, but then it still becomes unresponsive and freezes Couldn't uninstall Office We're sorry, Office couldn't be uninstalled.
Please try uninstalling Office again. Office is busy. Office can't do that right now because your product is busy with another task. Microsoft Store installations have a Version and Build number, and include the phrase Microsoft Store. If you have this installation type, select the Microsoft Store tab.
Tip: If you installed the Office apps as part of a suite, such as Office Home and Student or Microsoft , search for the suite name. For stand-alone apps search by the app name, such as Project or Visio. In most cases you can't uninstall an individual app if it's included in your Office suite. The only way to uninstall an individual app is if you purchased it as a stand-alone app. In the search box on the task bar, type control panel , then select Control Panel.
Right-click the Start button lower-left corner , and choose Control Panel. Select Programs and Features , then right-click your Office product, and choose Uninstall. Right-click the Office application you want to remove, and then click Uninstall. Select the Microsoft Store tab above and follow those uninstall steps instead. Follow the steps to open the download according to your browser, and when you're prompted in the Application Install window, select Install , and then I agree for the Microsoft Services Agreement.
Tip: The tool may take a few minutes to download and install. After completing the installation, the Uninstall Office products window will open. From the Uninstall Office products window, select the version of Office you want to uninstall, and then select Next. After you restart your computer, the uninstall tool automatically re-opens to complete the final step of the uninstall process. Follow the remaining prompts. If you want to reinstall Office, select the steps for the version you want and follow those steps.
Close the uninstall tool.