Thank you. Details required : characters remaining Cancel Submit. Was this reply helpful? Yes No. Sorry this didn't help. Since installation getting stuck, uninstall Office by running Fix it from the article given in the previous post then s tart the computer in a Clean boot state and try to reinstall Office.
You may refer to the link below for instructions how to start the computer in a clean boot state. Note: Ensure to restart the computer in normal mode after this troubleshooting process. Keep us posted on the status and we will be glad to offer our assistance. Choose where you want to search below Search Search the Community.
Search the community and support articles Install, redeem, activate Microsoft and Office Search Community member. It gets hung up at Step 2. Please advise. Thank you. How are you trying to uni nstall Office from the computer? Do you receive any error message when the uninstallation hangs as step 2?
You may uninstall Office using the fix it tool from the article below this will remove all the installed components of Office from the computer. Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly.
Expand this section if you're not sure which installation type you have. Open an Office app to check your installation type Note: If you can't open an app to check your installation type, try the more common Click-to-Run or MSI uninstall steps first.
Open the Control Panel. Windows 10 In the search box on the task bar, type control panel , then select Control Panel. Windows 8. Option 2 - Completely uninstall Office with the uninstall support tool. Select the button below to download the Office uninstall support tool. Download Follow the steps to open the download according to your browser, and when you're prompted in the Application Install window, select Install , and then I agree for the Microsoft Services Agreement.
This takes a few minutes. Once it's done, a new command prompt appears. Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Please log in with your username or email to continue. No account yet? Create an account. Popular Categories. All Categories.
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